Privacy policy

Who we are

This website is run by Colorado Eco-Mechanical, a residential HVAC business based in Westminster, CO. This policy explains what information the site collects and what we do with it.

What we collect

We collect only what you type into our forms:

• Contact form: your name, email, phone number and message.
• Booking form: your name, email and phone number, plus the day and time you choose.
• If you tick the optional text message boxes, a record of that choice.

Why we collect it

We use this information to reply to your enquiry and to schedule your appointment. We do not use it for anything else.

Where it is stored

Information from the contact and booking forms is stored in our customer-relationship system.

Live chat

This site includes a live-chat widget. It is operated by our messaging provider, and it receives whatever you type into it.

Cookies and similar tracking

The live-chat widget may use cookies or similar browser storage to keep a conversation going while you move between pages. The site may also carry an analytics tag that counts visits and shows which pages are used, so we can see how the site is working. These tools can set cookies or read basic details such as your browser type and the pages you view. We do not use cookies to build advertising profiles. You can block or delete cookies in your browser settings, and the site will still work, although chat may not remember your conversation.

How we protect your information

Our forms are served over an encrypted HTTPS connection. The information you send is held in our password-protected customer-relationship system, and access is limited to the people who work at Colorado Eco-Mechanical.

Text messages (SMS)

Text messages are sent only if you tick a consent box on a form. Phone numbers and SMS consent collected on this site are never sold, rented or shared with third parties for their own marketing, and are used only to message the person who opted in.

You can reply STOP to any text to opt out, or HELP for help. Message frequency varies, and message and data rates may apply.

Correcting or removing your information

To ask us to correct or remove the information you gave us, email info@coecomech.com.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it last changed.